SKILL 06 · Documents and identity
Plan a secure ClaveÚnica request or recovery
Guide the person through the appropriate official route for Chile's personal government login, using a non-sensitive checklist and leaving credentials entirely under their control.
What you need
- Whether this is a first request, activation, password recovery or a suspected compromised account
- Whether a Chilean RUN, the national identity number, and the required identity document are available; do not supply the document number unless needed for the local checklist
- Current location and preferred official service channel
- A redacted screenshot or the wording of any error, with passwords and codes removed
- Whether the person controls their registered email; never provide access to that mailbox
What you can prepare
- Non-sensitive evidence inventory and route checklist labelled DRAFT NOT SUBMITTED
- Plain-English manual instructions tied to the current official channel
- Editable support enquiry containing only the minimum necessary facts and no secret codes
FICTIONAL PRACTICE CASE
Try it before using real records.
Fictional case: Priya has a Chilean identity card but cannot activate her ClaveÚnica. She shares only the redacted error text. The skill distinguishes activation from recovery and drafts a support question without requesting her password, activation code or mailbox access.
Check the result
- The recommended route matches first request, activation or recovery rather than mixing them
- No password, activation code, recovery token or signature is stored in the result
- Eligibility and identity-document needs are checked against current official instructions
- The result explains that ClaveÚnica access is not a residence or work authorisation
Keep preparation and filing separate.
Documents produced are DRAFT — NOT SUBMITTED until reviewed and actually filed. The skill does not access accounts, submit applications, pay fees or represent you. Current official requirements and the actual notice must be checked for your case. English materials are not certified translations.
Official sources for this task
Check their current version and applicability to your circumstances. Source review: 2 October 2026.
- ChileAtiende: Obtain ClaveÚnica
Current identity requirements and official first-request channels; verify the route for the person's circumstances.
- ClaveÚnica: Official service locations
Route to official service points; not evidence that a particular person has been authenticated or can use a specific recovery method.